Frequently Asked Questions
Do I need a credit card to use Trail Care?
No, you can use Trail Care as long as you'd like without a credit card. We'll
still send you emails showing how much maintained trail you've ridden. You could
then use that information to make a direct donation, or buy trail builders a keg
of beer, for example.
How do I add my organization or advocacy group to Trail Care?
Read about joining Trail Care
How does my donation get to the trail organization?
Trail Care utilizes Stripe
to process payments. Not only does this mean Trail Care doesn't store or handle
any payment information, but it also means donations are deposited
directly into the trail organizations bank accounts immediately.
Are there any fees incurred on the donations?
Yes, standard credit card processing fees apply.
charges the industry
standard $0.30 + 2.9% (same as PayPal). This is why we bundle
your donations until you reach a certain amount: to keep fees low.
Who are you and why are you doing this?
Hi, my name is Austin. I've been a professional software engineer for a decade.
My current day job involves writing software for telescopes that are used by astronomers
to make new discoveries about the universe. I'm also a fanatical mountain biker.
I created Trail Care because I thought it would be a good way to make the most
positive impact I could with the skills I have. It's my way of giving back, in the
most efficient way possible.
How do I stop receiving emails from Trail Care?
You can stop receiving emails any time by
account. Alternatively, you can disconnect from Trail Care
completely via your
I've approved a donation but I haven't been charged.
To avoid excessive payment processing fees
your payment method will not be charged
until you accrue at least $5 worth of donations for a single trail organization.
You may view the payments you have made on the
I'm a geek. How does this really work?
Trail care maintains a geospatially enabled database. Each
has an entry in the database with a geometry that represents
it's jurisdiction. When we process an activity from Strava, we first check to
see if the GPS track intersects any of these geometries. If it does, we calculate
the length of the intersection, and et voila!